Account Manager
Position : Account Manager
Department: Event & Entertainment
Reports to: Head of Event & Entertainment
Working time: 09h00 – 18h00, from Monday to Friday
Location: 202 Lý Chính Thắng, Ward 9, District 3, HCMC
Beyond Communication was founded in 2016, specializing in providing solutions for media and entertainment marketing. In 2023, Beyond Communications successfully organized the HOZO International Music Festival with more than 100.000 attendees.
RESPONSIBILITY:
Overview:
- Plan, present and manage projects
- Coordinate with the Planning team and Design team to develop and ensure the content in the proposal
- Ensure working progress with customers
- Handle and fix customer problems
- Receive needs, respond and provide necessary information to customers
- Manage project liquidation process and time (Internal and External)
- Manage and handle payment issues and payment delays
- Build good relationships with potential customers
Project management:
- Manage project implementation from start to finish according to project requirements, goals and KPIs
- Make recommendations to enhance project success
- Prepare budget and monitor project budget
- Coordinate project activities
- Supervise staff (project coordinator, parttime, support etc.)
- Approve items before starting the project
- Ensure the project is completed smoothly and be ready to resolve problems that may occur.
- Understand customer complaints to cooperate with internal team to resolve problems effectively & thoroughly
- Analyze project success and make reports
Team management:
- Train and support the team to provide the best service and processes to customers
Workload management:
- Ensure all projects in the team are operated quickly, on time and on budget
- Provide weekly project status reports to BOD and AD
- Monitor workflow across the entire Account team to ensure projects run efficiently
Supplier management:
- Identify and screen to find suitable suppliers. Also negotiate terms and service level agreements.
- Inform suppliers about project requirements and ensure management of projects allocated to them
BENEFITS:
- Negotiable salary according to ability
- Full social insurance, health insurance, unemployment insurance after 02 months of probation
- 12 days of leave/year + 02 days of probationary leave
- 13th month bonus, holidays, birthdays, travel,…
- Laptop, phone, etc. provided
- Professional working environment, promotion opportunities
REQUIREMENTS:
- Have at least 1 year experience in a similar position
- Flexible, hard-working, diligent
- Communicate well
- Proactive and responsible at work
- Use English fluently, write proposals in English
- Good at microsoft office and work management skill
- Flexible thinking, ability to persuade and communicate
- Honest, hardworking, persistent
- Can withstand work pressure
- Graduating with a major in Marketing, Advertising,… and having aesthetic thinking is a plus
If you are willing to work in a dynamic and challenging agency environment, please submit your CV directly or send your CV to the following address:
📍 Email: tuyendung@beyond.com.vn with subject [AM – Full name]
📞 Zalo/Viber: 0938 825 119 (Ms.Tuyền)